Privacy Policy
1. General Information
The protection of your personal data is a special concern for us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG).
In this privacy policy, we inform you about the most important aspects of data processing in the context of our website.
2. Responsible Party
Light Up Marketing GmbH (owner and operator of the Le Noa brand)
E-Mail: [email protected]
Phone: +43 720 31 79 59
Further information can be found in the imprint of our website.
3. Collection and Processing of Personal Data
We collect, process, and use personal data only to the extent necessary to provide our website and to carry out our services.
The processed data may include:
Name
E-Mail Address
Phone Number
Billing and Shipping Address
Payment Information
Company Data (for B2B customers)
The processing is carried out exclusively for the following purposes:
Processing of Orders
Shipping of Products
Conducting training
Communication with customers and business partners
Contract processing
4. Data processing in the online shop
When you place an order through our online shop, your data will be processed for the purpose of order fulfillment.
This includes, in particular:
Order processing
Shipping organization
Payment processing
Customer service
The data will only be stored as long as necessary for contract processing or due to legal retention obligations.
5. Contacting us
If you contact us via the form on the website or by email, the data you provide will be stored for processing your request.
We do not share this data without your consent.
6. Training and events
When booking training or events, personal data may be processed to:
Manage training slots
Issue certificates
Contact participants
Coordinate organizational processes
7. Data sharing
Your data will only be shared if necessary for contract processing, for example, with:
- Shipping service providers
- Payment service providers
- IT service providers
- Distributors or sales partners (for international orders)
To handle shipping, we work with the shipping service provider Sendcloud.
In this context, the data required for shipping – in particular, name and delivery address – will be transmitted to our parcel service provider or to Sendcloud to enable the delivery of the goods.
No further disclosure will occur without your explicit consent.
8. Cookies
Our website uses cookies to improve user-friendliness and provide certain functions.
Cookies are small text files that are stored on your device.
You can configure your browser to be informed about the setting of cookies and allow this only in individual cases.
9. Storage Duration
Personal data will only be stored as long as necessary for the respective purposes or as required by legal retention obligations.
10. Your Rights
You have the right at any time to:
Information about your stored data
Correction of incorrect data
Deletion of your data
Restriction of processing
Data portability
Withdrawal of consent
If you believe that the processing of your data violates data protection law, you can file a complaint with the competent supervisory authority.
11. Data Security
We take appropriate technical and organizational measures to protect your data from loss, misuse, or unauthorized access.
12. Changes to the Privacy Policy
We reserve the right to adjust this privacy policy as needed to ensure it always meets current legal requirements.
13. Contact for Data Protection
If you have questions about the processing of your personal data or wish to exercise your data protection rights, you can contact us at any time:
Email: [email protected]
Phone: +43 720 31 79 59
14. Right to Complain to the Supervisory Authority
If you believe that the processing of your personal data violates data protection law, you have the right to complain to the competent supervisory authority.
In Austria, this is:
Austrian Data Protection Authority
Barichgasse 40–42, 1030 Vienna, https://www.dsb.gv.at
Status: March 2026